How Shake Shack Balanced Digitalization with Its Hospitality Ethos

More from HBR On Leadership

1. 

   E166 · 17 Jun 2026 · 29 min

   Why Speed and Trust Are Critical to Solving Hard Problems

   When it comes to solving complex, layered problems, the default for many organizational leaders is to take their time to work through the issues at hand. Unfortunately, that often leads to problems that linger with no clear resolution. Instead, Anne Morriss offers a different problem-solving framework based on speed, momentum, and trust. Morriss is an entrepreneur, leadership coach, and founder of the Leadership Consortium. With Harvard Business School professor Frances Frei, she authored the book, Move Fast and Fix Things: The Trusted Leader’s Guide to Solving Hard Problems.

2. 

   E165 · 11 Jun 2026 · 25 min

   How to Actually Finish What You Need to Get Done

   There are many productivity tools and tactics that promise to help you make the most of your workday. But there is one simple practice that’s consistently been shown to be effective: timeboxing. Timeboxing is about merging your to-do list with your calendar, reserving time each day for each task you want to get done, and then truly focusing on that one thing at a time. The return on merging your to-do list with your calendar is higher productivity, better collaboration, and less distraction, explains entrepreneur and author Marc Zao-Sanders. He shares how to try the method yourself and how…

3. 

   E164 · 3 Jun 2026 · 26 min

   How to Cultivate Your “Personal Power” as a Leader

   We all know the stereotypes of leaders who use charisma, manipulation, domineering behavior, or their status in the hierarchy to exert control. But there is another type of leader whose power isn’t necessarily related to their position on the org chart. Chris Lipp has spent years studying people who’ve developed this “personal power” that is rooted in their internal values. Lipp is a professor at Tulane University’s Freeman School of Business, an executive coach, and the author of the book The Science of Personal Power. He’s investigated where this second type of power comes from and how to…

4. 

   E162 · 20 May 2026 · 30 min

   Getting Buy-In for Your Next Big Idea

   Leaders are often called upon to pitch ideas to senior management about how to change the way their company does business. Perhaps you have proposed an improvement to an existing process, a new product, a technological tool, or a way to break into a different market entirely—with mixed results. In this conversation, Sue Ashford, professor at the University of Michigan’s Ross School of Business, and Ellen Bailey, former vice president of business and culture transformation at Harvard Business Publishing, give suggestions for framing those ideas so that executives buy into them, including the…

5. 

   E161 · 13 May 2026 · 30 min

   Redefining What Efficiency Means in the Age of AI

   What is the real definition of efficiency in a world powered by AI? What if it was quality, not quantity? Neuroscientist Mithu Storoni has researched how and when our brains are the most creative and truly productive at knowledge work. In this conversation, she shares how we can train our brains to be more effective at doing work that really matters. She explains how our brains tackle different kinds of work, how we can better schedule our days to align with those states of mind, and what this all means for leaders and organizations. Storoni is the author of the book "Hyperefficient:…

6. 

   E160 · 7 May 2026 · 34 min

   Communicating with Confidence When You’re Under Pressure

   Communicating clearly sets you up to have the leadership impact and influence you need to drive change. But what if you’re running on empty? Expressing your ideas and giving direction when you’re sleep-deprived, burned out, or simply overwhelmed can feel nearly impossible. So, what helps? Leadership development coach Muriel Wilkins, author of Leadership Unblocked and host of the podcast Coaching Real Leaders, talks us through communication techniques that meet you where you’re at mentally and emotionally so that you can rise to the moment (even when you’re worried you can’t).

7. 

   E167 · 24 Jun 2026 · 31 min

   How Leaders Create the Conditions for Innovative Thinking

   Today’s leaders need to be able to innovate over and over again despite fast-changing market conditions and a multitude of other uncertainities. Harvard Business School professor Linda Hill has spent years researching the true drivers of innovation, taking lessons from the world's most successful leaders and companies. She explains why leading innovation requires a different set of leadership skills including the need to shift from a focus on decision-making and producing to creating the conditions for collaboration, experimentation, and smart decision-making across teams, silos, and wider…

8. 

   E167 · 24 Jun 2026 · 2 min

   An Announcement from HBR On Leadership

   Since 2023, HBR On Leadership has been bringing you hand-curated insights and inspiration from across the HBR archive to unlock the best in those around you. But the time has come for HBR On Leadership to hit pause on new episodes. While this feed is going on hiatus, you can hear new, weekly conversations spanning leadership, strategy, innovation and much more on our flagship show, the HBR IdeaCast. And the best way to stay on top of everything you need to lead is to subscribe to HBR, for access to our full archive, exclusive subscriber content, events, new audio offerings, and tools to put…

9. 

   E159 · 29 Apr 2026 · 25 min

   Build Your Resilience in the Face of Tough Change

   Difficult change is inevitable, but few of us have the skills to it navigate well. Dr. Maya Shankar, cognitive scientist and host of the podcast A Slight Change of Plans, shares ideas that can leaders understand, react, reframe, and better adapt to change in life or work. She offers evidence-based strategies for how leaders can build resilience in the face of personal, organizational, and technological upheaval while also finding paths to growth and learning. Shankar is author of the book The Other Side of Change: Who We Become When Life Makes Other Plans.

10. 

    E158 · 22 Apr 2026 · 38 min

    Making the Shift from Individual Contributor to Leader

    Once you’ve committed to a leadership role—whether formally or informally—getting everyone else at work to buy in requires relationship management. The steps to transition from individual contributor to leader can seem daunting, especially when so many aspects of work and the world are in a constant state of flux. How do you successfully shift the role you’re playing on your team? What sorts of conversations help clear the way? Is this transformation harder to make if you work remotely? To address these questions and more, we revisit a 2019 Women at Work interview with leadership development…

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