Episode notes
Trust smooths the way for collaboration, conflict resolution, and influencing. But how do you build this asset? And how do you repair it when you’ve missed a series of important deadlines or otherwise messed up? Organizational psychologist Ruchi Sinha talks with a listener who’s struggling to restore skeptics’ confidence in her and her team. Ruchi shares the three elements of trust and how to convey each one. She also offers advice on what to do if you’ve failed to acknowledge a broken promise and how to communicate practically when confidentiality prevents you from being totally transparent.
Women at Work
by Harvard Business Review · English · Business
Women face gender discrimination throughout our careers. It doesn't have to derail our ambitions — but how do we prepare to deal with it? There's no workplace orientation session about narrowing the wage gap, standing up to interrupting male colleagues, or taking on many other issues we encounter at
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S9 · 16 Apr 2024 · 3 min
Attend Women at Work Live May 16
Register for a lively four hours with the Amys, their guest experts, and fellow fans of the show. Dorie Clark will talk about working with the ambition you’ve got right now; Ruchi Sinha building teams’ trust in you as a leader and in one another; and Lily Zheng, on where we are now with DEI and where they’d like to see organizations go from here. We’ll end with an advice hour, where Amy B and Amy G answer audience questions about leading a team, dealing with conflict, negotiating, or whatever else comes through the chat.
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S9 · 25 Mar 2024 · 35 min
The Essentials: Handling Fierce Criticism
If you’re in a leadership role, or any role where you are outspoken and visible, chances are that at some point people are going to criticize you, sometimes fiercely, sometimes publicly. Are you ready for that? Two women who’ve felt the heat because of decisions they’ve made or arguments they’ve put forward—or simply because of who they are—reflect on the ways they’ve steeled themselves and dealt with the fallout. Listening to them recount how they responded to fierce criticism will hopefully help you think about how you might respond, both when you see it coming and when you don’t.
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S9 · 18 Mar 2024 · 42 min
The Essentials: Setting and Maintaining Boundaries
We all need to set boundaries, even in the most structured jobs, because work has its way of encroaching on the rest of our life. Ashley, a senior analyst for the federal government, recently shifted to a schedule that helps her do her most important work and have some alone time before her family gets home. Now she’s trying to figure out how to further minimize interruptions, deal with slow and busy stretches, and get out of unproductive meetings. Amy G and executive coach Melody Wilding talk through adjustments Ashley can make and things she can say to achieve those goals. They also offer…
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S9 · 4 Mar 2024 · 43 min
The Essentials: Executive Presence
Executive presence is a mix of gravitas, communication skills, and appearance. But what does that look and sound like in practice? To help a fully remote insurance underwriter think through ways she can act like a leader, we bring in a role model of hers and an expert in strategic communication.
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S11 · E10 · 7 Jul 2025 · 34 min
That’s Our Show
This episode marks the end of a show that’s meant so much to us. Amy Bernstein and Amy Gallo say goodbye, answer two last Ask the Amys questions, and reminisce with founding producer Amanda Kersey. HBR’s Maureen Hoch, who came up with the original idea for the podcast, joins to share how it all began.
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S11 · E9 · 30 Jun 2025 · 30 min
Ask the Amys: Sabotaging Bosses, Irritating Employees, and More
What if your boss turns against you the minute you ask for a promotion? Or you struggle with strategic thinking and keep getting feedback that you’re “too in the weeds”? Or the person dragging down your team is doing just enough to stay out of trouble? The Amys give advice for dealing with sabotage, shifting how you're seen, and setting expectations with difficult colleagues.
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S11 · E8 · 16 Jun 2025 · 35 min
Let Go of the Beliefs That Limit How You Lead
Many of us have internal beliefs—I need it done now, I know I’m right, I need to be involved—that feel like truth but actually hold us back as leaders. Executive coach Muriel Wilkins calls these counterproductive beliefs “hidden blockers,” and she talks the Amys through the process of identifying theirs and then reframing them. They also look at how blockers show up in team and organizational behavior, like when lack of trust results in too many meetings, and discuss how leaders can shift culture by first examining and adjusting their own assumptions.
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S11 · E7 · 2 Jun 2025 · 38 min
Managing Up, One Conversation at a Time
Have you ever realized, mid-project, that you and your boss weren’t aligned on what success looked like or how to get there? Executive coach Melody Wilding explains why getting clear on goals and understanding each other’s working styles is essential, even when you’re already in a leadership role. They share advice on how to start these conversations in a way that feels natural and constructive, break down common style mismatches, and offer guidance for adapting without losing your authenticity.
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S11 · E6 · 19 May 2025 · 17 min
What We Can Learn from Taylor Swift
When our colleague Kevin Evers wrote There’s Nothing Like This: The Strategic Genius of Taylor Swift, we knew we had to talk about it. For so many women, she’s a role model—personally and professionally. Four HBR Swifties who read the book highlight how her instincts and decisions offer lessons in leadership, strategy, and staying power.
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S11 · E5 · 5 May 2025 · 49 min
What to Share, What to Hold Back
Self-disclosure at work can build trust and connection, but it also comes with risks. In one of our earliest episodes, the late Columbia professor Katherine Phillips explained how sharing personal experiences helps diverse teams connect. We revisit that 2018 conversation and talk with her longtime collaborators, Tracy Dumas and Nancy Rothbard, who explain how expectations around self-disclosure have shifted, especially with the rise of remote work, social media, and political polarization. Plus, the Amys reflect on what they’ve learned about when, why, and how to open up at work.
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