Podcast · Business

Buyers Agent Mastery Podcast

by Buyers Agent Mastery · English · Business

Buyers Agent Mastery is the podcast for buyers agents who want to build a better business. Hosted by industry veterans Bryce Holdaway and Veronica Morgan, each episode features candid conversations with some of Australia's most successful buyers agents, uncovering the real numbers, real mistakes, a

New episodes: Weekly
Typical length: 58 min
Latest: 12 Oct 2026
Language: English

Latest episode

12 Oct 2026 · 59 minNew

Polina Kesov: Why Buyers Agents Need Insurance From Day One | Buyers Agent Mastery 014

Insurance is one of those parts of running a buyers agency that can be easy to overlook — until something goes wrong. But as Polina Kesov explains, the exposure starts as soon as you begin giving clients advice, long before the first transaction settles. In this episode, Polina breaks down the insurance essentials buyers agents need to understand, including professional indemnity, public liability and cyber insurance. She explains what these policies actually protect you from, why seemingly small pieces of advice can lead to significant claims, and why having the right business description…

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Earlier episodes 13 most recent

E13 · 5 Oct 2026 · 1 hr 7 min
Linda Johnson & Michelle Tucker: What Seven Figures Taught Us About Growth | Buyers Agent Mastery Ep. 013
Building a successful buyers agency isn’t just about getting more clients or growing as fast as possible. For Linda Johnson and Michelle Tucker of Spring Buyers Agency, the real challenge has been building a business that is profitable, sustainable and aligned with the way they want to work and live. In this episode, Linda and Michelle share the lessons they’ve learned since starting Spring Buyers Agency in 2020, including why they chose to focus on growth rather than scale, the importance of knowing your numbers, and why not every client or team member is the right fit for your business.…
E12 · 28 Sep 2026 · 50 min
Matthew Ward: Why Regional Expertise Still Wins | Buyers Agent Mastery Ep. 012
Regional property markets can look very different when you’re actually on the ground. For buyers agents, understanding the data is important—but knowing how to interpret it, inspect properties properly and recognise what is really happening in a market can make all the difference. In this episode, Veronica and Bryce chat with Matthew Ward, founding director of WPG Advisory, licensed buyers agent and registered valuer with more than 25 years of property experience. Matthew shares how his valuation background has shaped his approach to buyers agency and why rigorous analysis, local knowledge…
E11 · 21 Sep 2026 · 1 hr 5 min
Cate Bakos: How to Grow Without Losing Control | Buyers Agent Mastery Ep. 011
What does a successful buyers agency actually need to look like? For Cate Bakos, it doesn’t necessarily mean building a bigger team or chasing growth. After more than two decades in property and finance, Cate has deliberately built a boutique business that allows her to stay close to the client work she loves while creating the right support around her. In this episode of Buyers Agent Mastery , Cate shares how she has structured her business around her strengths, including her approach to team building, hiring, client service and her hybrid service model. She also explains how consistency…
E10 · 14 Sep 2026 · 56 min
Mark Errichiello: From Burnout to a Better Buyers Agency Model | Buyers Agent Mastery Ep. 010
For years, Mark Errichiello was saying yes to everything — networking events, committees, property management, buyers advocacy and the demands of running a business. Eventually, spreading himself too thin caught up with him and forced him to rethink how he wanted his buyers agency, and his life, to operate. In this episode, Mark shares what he learned from that period of burnout and how it shaped a more focused approach to business. He explains why buyers agents need to be deliberate about where they put their time and energy, why delivery should come before relentless lead generation, and…
E9 · 7 Sep 2026 · 1 hr 4 min
Lisa Parker: The Buyers Agent Mistakes Experience Teaches You To Avoid | Buyers Agent Mastery Ep. 009
After 25 years as a buyers advocate, Lisa Parker has seen the industry through multiple property cycles, built a highly successful boutique agency and tested what happens when you try to scale. In this episode, she shares the lessons she has learned about building a sustainable buyers agency, the importance of mastering the craft, and why experience, strong systems and a business model that suits your strengths can matter more than simply pursuing growth. Lisa shares the realities of training buyers advocates, why true mastery takes far longer than 12 months, how she built a referral-led…
E8 · 1 Sep 2026 · 57 min
Andrew Hancock: Build the Foundation Before Clients Come | Buyers Agent Mastery Ep. 008
For many buyer’s agents, scaling sounds like the next logical step. But taking on more clients, hiring staff and increasing revenue can expose weaknesses that were easy to ignore when the business was smaller. In this episode, Bryce and Veronica speak with Andrew Hancock of My Property Pro about building a buyer’s agency around systems, structure and local expertise. Andrew shares how his experience as an airline pilot shaped the way he uses checklists and SOPs, how he built a market in the Sutherland Shire through 200 broker conversations, and why sales agents and past clients can become…
E7 · 24 Aug 2026 · 1 hr
Claire Corby: Build For Profit, Not Ego | Buyers Agent Mastery Ep. 007
What does sustainable growth actually look like for a buyer's agency? Claire Corby, founder of a deliberately small and highly targeted buyer's agency in Canberra, shares how she found her niche, built a powerful referral engine and learned that bigger isn't necessarily better. Claire takes us through the evolution of her business, from initially targeting investors and development opportunities to becoming known for helping interstate, overseas, military and diplomatic families find the right home and neighbourhood in Canberra. She also shares what she learned from hiring too soon, growing…
E6 · 17 Aug 2026 · 57 min
Matthew Hughes: The Systems Behind Sustainable Growth | Buyers Agent Mastery Ep. 006
What happens when a buyers agent stops thinking about how many properties they can buy and starts thinking about how to build a business that can operate without them? In this episode, Bryce Holdaway and Veronica Morgan speak with Matthew Hughes, founder and managing director of Capital Property Advisory Group, about the systems, people and business decisions behind building a scalable buyers agency. Matthew shares why he deliberately moved away from founder-led production, how he built recurring revenue through property management and finance, and why he automated his lead onboarding and…
E5 · 10 Aug 2026 · 47 min
John Nguyen: AML Compliance for Buyers Agents, Explained | Buyers Agent Mastery Ep. 005
AML/CTF has introduced a whole new compliance responsibility for buyers agents — and the biggest risk may be assuming you’ve got it covered when you haven’t. In this episode of Buyers Agent Mastery, Bryce Holdaway and Veronica Morgan sit down with AML specialist John Nguyen to unpack what the new rules actually mean for buyers agents. John breaks down when clients need to be screened, who needs AML training, how to handle high-risk clients and suspicious matter reports, and why trusts, companies and SMSFs can make the process far more complicated than simply checking an ID. You’ll also hear…
E4 · 7 Aug 2026 · 58 min
Meighan Wells: Lessons From Queensland's Buyers Agent Pioneer | Buyers Agent Mastery Ep. 004
“The most empowering point in your business is when you can say no to someone and say, ‘You’re just not the right fit for us.’” In this episode of Buyers Agent Mastery, Bryce Holdaway and Veronica Morgan sit down with one of Queensland's true buyer's agency pioneers, Meighan Wells. As the founder of Property Pursuit and a three-time REIQ Buyer's Agent of the Year, Meighan shares what she's learned from more than two decades in business, including why she intentionally scaled back after discovering that growth can sometimes come at the expense of quality. They unpack referrals, hiring…
E3 · 1 Aug 2026 · 1 hr 1 min
Jarrod McCabe: Building A 30-Year Buyer's Agency | Buyers Agent Mastery Ep. 003
Building a successful buyer's agency is one thing. Building one that thrives for 30 years is something else entirely. In this episode of Buyers Agent Mastery, Veronica and Bryce sit down with Jarrod McCabe, Director of Wakelin Property Advisory, one of Australia's most respected and longest-running buyer's agencies. Jarrod shares his journey from property valuer to business owner, the lessons he learned working under industry pioneers Richard and Monique Wakelin, and the mindset shifts required to move from technical property expertise into trusted advisory work. The conversation explores…
E2 · 27 Jul 2026 · 42 min
Scott Aggett: Build A Team, Not A Unicorn | Buyers Agent Mastery Ep. 002
Most buyer's agents burn out trying to do everything themselves. Scott Aggett took the opposite approach — he broke the buyer's agent role into specialist functions, hired to his weaknesses, and built Green Shoots Property into one of Australia's most systematic buyer's agencies. In this episode of Buyers Agent Mastery, Scott pulls back the curtain on what it actually takes to scale a buyer's agent business beyond the founder. He shares the segmentation model that freed him from being the bottleneck, the data-driven method he uses to identify property hotspots before they heat up, and why…
E1 · 29 Jun 2026 · 31 min
Bryce Holdaway & Veronica Morgan: From TV Hosts to Industry Leaders | Buyers Agent Mastery Ep. 001
Before podcasts, social media, and buyer's agency became mainstream, Bryce Holdaway and Veronica Morgan were helping clients navigate property markets around Australia. Their paths first crossed during the auditions for Location Location Location Australia, launching a professional relationship that has now come full circle. In this launch episode of Buyers Agent Mastery, Bryce and Veronica unpack their individual journeys, the lessons they learned building two very different businesses, and the challenges facing today's buyers agent industry. They discuss why buyers agency isn't a side…

About Buyers Agent Mastery Podcast

Buyers Agent Mastery Podcast is a English business podcast from Buyers Agent Mastery. Melo plays each episode straight from the publisher's own feed — no ads added, no account needed — and remembers where you stopped, in this browser only.

Publisher: Buyers Agent Mastery
Language: English
Category: Business
New episodes: Weekly
Typical length: 58 min
Latest episode: 12 Oct 2026
Feed: RSS — paste into any podcast app
Apple Podcasts: podcasts.apple.com/podcast/id6786934753

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