Episode notes
You can't advertise your way out of weak foundations. Period. In this (not-so-short) episode, Shelby and Adele get into the nitty gritty of what every e-commerce brand needs BEFORE you pour budget into paid. It all comes down to one equation: Revenue = Average Order Value × Conversion Rate × Traffic. Nail those three numbers and you can reverse-engineer almost any revenue goal. We unpack each one - why your product page (not your home page) does the heavy lifting, the website rebuild that took one skincare brand from a 1.5% to a 5.5% conversion rate, why not all traffic is created equal, and…
Podcast
Chain Pod
Chain Social · Business · English
The marketing podcast that gives you an unfair advantage. The Chain Pod is hosted by the team behind Australia's leading all-female agency, Chain Social. Built for business owners and marketers who want what's working, not what's trending. Presented by CEO, Shelby Van Zwol and Digital Director
More from Chain Pod All episodes →
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15 Aug 2026 · 51 min
Ep. 7 BFCM Starts in August: Email Tips For Your Biggest Peak Season
This week, Adele is joined by Amelia (aka Mims) Chain's Email & CRM weapon and the woman behind the email ecosystems doing 30%+ of revenue for our clients. She's across flows, segmentation, deliverability, loyalty, the lot. And she's here to kick off our BFCM series. Because here's the thing: no one is discovering your brand in November. It's too loud, it's too expensive and every other brand is shouting at the same inbox. The customers who buy from you during BFCM are the ones you nurture between now and then - which makes August, September and October crunch time. In this episode: 💌 The…
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8 Aug 2026 · 26 min
Ep. 6 The Meta Cheat Sheet for Startups with Aimee Smart
Adele has pulled in the one person who knows her brain better than anyone: Chain's Digital Team Lead, Aimee Smart. Eight years working side by side and still on the tools for six clients. If you want to know what's actually working in real Meta accounts right now, this is your girl. We unpack what Aimee is seeing convert this week, plus a full launch strategy for a hypothetical ecomm startup with 3k a month to play with. The Meta Cheat Sheet: 📣 Only running purchase campaigns is the biggest mistake in most accounts (most expensive objective, almost guaranteed to hit the ceiling). 📣 Cold add…
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25 Jul 2026 · 51 min
Ep 5. How Nala Built A Content System To Successfully Scale On Meta
Adele is joined in the studio by Phil De Winter, co-founder of Aussie intimates brand Nala. Together, they unpack how Nala scaled from $3k a month on Meta to a multi-million dollar e-commerce powerhouse, built an unstoppable in-house content machine, and navigated the wild ups and downs of performance marketing. If you're looking to scale an e-commerce brand on Meta without burning through cash or putting all your eggs in one basket, this is your blueprint. Plus the night Meta glitched and spent $20k in an hour, why Meta still holds brands by the balls over TikTok, and how consumer economic…
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11 Jul 2026 · 22 min
Ep 4. Meta Ads What's In / What's Out Right Now - Rapid Fire with Adele Elliott
Adele is in the hot seat. Shelby fires off the Meta tactics brands are still clinging to, and Adele calls each one IN or OUT for 2026, with the why behind every verdict. No digressing, straight into the good stuff. If you run Meta ads (or pay someone who does), this is your cheat sheet for what is actually working right now. The scorecard: 💌 Hundreds of campaigns: OUT - consolidate. One purchase campaign, assets split with a strategy. 💌 Ad sets per product: IN when price points and audiences genuinely differ. 💌 Advantage+ catalogue shopping: IN, and huge for 2026. 💌 Traffic campaigns: OUT -…
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28 Jun 2026 · 52 min
Ep 3. AI Decoded for Brands & Marketers, Without the Overwhelm with Daniela Valencia
Our very first guest, and who better than an AI consultant? Shelby and Adele sit down with Daniela Valencia to make AI feel less overwhelming and a lot more useful for marketers, agencies and brand founders. The big reframe: AI is not here to replace your team, it is here to enhance it. Speed up the admin, surface the data insights, and free your humans to do the thinking only humans can do. We get properly tangible: where to actually start, why Claude is our pick for agencies and founders, building your "business OS", turning your process into a reusable skill, and the day-to-day use cases…
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29 May 2026 · 46 min
The Pilot: Meet Shelby, Adele and Your New Unfair Advantage
Welcome to the very first episode of the Chain Social podcast! We are kicking off the series by stripping back the glossy facade of digital marketing and giving you an honest look at who we are, how we got here, and why we’re finally launching this show. In this pilot episode, hosts Shelby Van Zwol (Founder & Director) and Adele Elliott (Digital Director) share their unconventional career journeys, the reality of building a fully female-founded, non-toxic agency, and why most startup brands fail before they even get off the ground. We're not here to give you generic "inspiration"- we’re here…
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