Monetizing Data With AI: MIT CISR's Barb Wixom

More from Me, Myself, and AI All episodes →

1. 

   S11 · E5 · 13 May 2025 · 34 min

   Building Better Answers With AI Agents: SAP’s Walter Sun

   The suggestions and support offered by AI are helpful only if they’re relevant. On today’s episode, Walter Sun, senior vice president and global head of artificial intelligence at SAP, joins Sam and Shervin to share how his organization is helping employees get smarter about artificial intelligence through the company’s AI Days. Additionally, Walter gives specific examples of support that AI agents could provide to an end user, and makes the case that small language models (fine-tuned large language models) can be built to assist in decision-making. Read the episode transcript here. Guest…

2. 

   S11 · E4 · 29 Apr 2025 · 26 min

   Upcycling and Upskilling With AI: Goodwill's Steve Preston

   Many of us know Goodwill Industries International as a retailer that accepts and resells donated goods. What the average consumer may not know is that the nonprofit takes in over 5 billion pounds of goods each year — and not all of it can be resold. For those unwanted or unviable items, the organization can either look into recycling or upcycling, and with the help of AI, it’s able to efficiently make that determination while also improving its process for sorting and allocating sellable goods for different retail channels. Additionally, Goodwill helps its workforce with career-development…

3. 

   S11 · E3 · 15 Apr 2025 · 34 min

   Overcoming AI Hallucinations: Truist’s Chandra Kapireddy

   In today’s episode, Chandra Kapireddy, head of generative AI, machine learning, and analytics at Truist, delves into the evolving landscape of AI with a particular focus on how GenAI tools reshape the way Truist and similar organizations must navigate model risk management and regulations. GenAI is more versatile than traditional AI, he notes, yet its flexibility introduces new challenges around ensuring model reliability, validating outputs, and making sure that AI-driven decisions don’t lead to unfair or opaque outcomes. Chandra’s responsible AI approach at Truist is focused on risk…

4. 

   S10 · E2 · 1 Apr 2025 · 32 min

   Speed, Ease, and Expertise With AI: Lenovo’s Linda Yao

   Linda Yao, chief operating officer and head of strategy for Lenovo’s Strategy, Solutions, and Services Group and vice president of hybrid cloud and AI solutions, joins us to explain the organization’s transition from technology product company to managed services provider. It’s now helping organizations with the change management required to implement AI in the enterprise. She shares both a framework around speed, ease, and expertise to facilitate this adoption, as well as the four pillars of AI readiness that Lenovo guides its clients to achieve. Tune in to this episode, also, for Linda’s…

5. 

   S11 · E1 · 18 Mar 2025 · 30 min

   Reskilling the Workforce With AI: Harvard Business School’s Raffaella Sadun

   Harvard Business School professor Raffaella Sadun’s research has historically focused on digital reskilling. Now, rapid technological changes — like AI — are reshaping the nature of work. Raffaella’s research has explored how AI might empower those with intermediate expertise, such as store managers and blue-collar workers, to become more efficient and satisfied in their roles. She shares a bit about her research on today’s episode of Me, Myself, and AI and highlights the potential for AI to improve teamwork and innovation by bridging the gaps between different functional teams. Her…

6. 

   S10 · 4 Feb 2025 · 31 min

   Tackling Injuries With AI: The NFL's Jeff Miller

   Jeff Miller moved from a career in government to focus on the health and safety of NFL players. Due to the nature of their sport, they are more prone to injuries, including concussions, than other professional athletes. By leveraging the game’s unique elements, such as the volume of cameras filming on-field activities, the NFL can gather large data sets to track injuries, and then segment their likelihood of occurrence by position and design equipment and update game rules to minimize them. Jeff joins us to describe how the NFL has partnered with tech companies, including Amazon Web Services…

7. 

   S10 · E8 · 7 Jan 2025 · 27 min

   How a 160-Year-Old Startup Uses AI: The Heineken Company’s Ronald den Elzen

   After trying his luck at the stock market, Ronald den Elzen, pursued a career in technology leadership instead. Today, as the chief technology and digital officer of The Heineken Company, he encourages his team to think about the legacy beverage company as a 160-year-old startup with global scale, operating with multiple brands in more than 80 markets. When members of his team can work with agility and less fear of making mistakes, he finds they are more successful at rolling out new technology initiatives. Heineken uses AI extensively in areas including revenue management, promotional…

8. 

   S10 · E7 · 17 Dec 2024 · 31 min

   Collective Learning With Generative AI

   Over the past year, we’ve seen generative AI explode. In this episode, we review insights shared with us from five prior guests — from Microsoft, GitHub, Meta, Partnership on AI, and NASA — and consider what’s changed, what’s the same, and what new concerns organizations face. With GenAI tools becoming ubiquitous and democratized, organizations grapple with how to use them at the enterprise level and how to regulate their use for employees. They’re also struggling with openness and transparency in the name of knowledge sharing while protecting competitive advantage. The balance between…

9. 

   S10 · E7 · 3 Dec 2024 · 38 min

   Leveling the Playing Field With AI: Special Olympics's Mary Davis

   Mary Davis, CEO of Special Olympics, wants the people she represents to “have a seat at the table” as AI evolves. In this episode of the Me, Myself, and AI podcast, Davis talks about her organization’s mission along with the growing role of AI and how it’s crucial to ensure that people with intellectual disabilities — a group often overlooked in tech discussions — are included in AI development. Special Olympics helps people with intellectual disabilities through sports, education, and leadership programs. Its Unified Champion Schools program is an inclusive education initiative that…

10. 

    S10 · 26 Nov 2024 · 25 min

    Bonus Episode: Lessons From Jobs in the Age of AI

    On Sept. 4, 2024, Me, Myself, and AI host Sam Ransbotham moderated a panel discussion at a Georgetown University/World Bank event, Jobs in the Age of AI. Afterward, he interviewed keynote speaker Carl Benedikt Frey, Dieter Schwarz Associate Professor of AI and Work at the Oxford Internet Institute, and panelist Karin Kimbrough, LinkedIn’s chief economist. In this bonus episode recorded during this discussion, hear from Frey and Kimbrough about how artificial intelligence is impacting workers, labor trends, and the economy. Read the episode transcript here. For further information: Watch…