What is AI Agentic Experience and Why Provide a Great AX for Users?

6 Aug 2025 · 48 min

Play episode WhatsApp Download

Episode notes

In this episode of the Modern Web Podcast, hosts Rob Ocel and Danny Thompson talk with Sean Roberts, Head of AX Architecture and Distinguished Engineer at Netlify, about the emerging discipline of Agentic Experience (AX). They explore how AX is reshaping how we design services for AI agents, what makes an agent experience successful, and why traditional user flows often break down in agent-driven systems. Sean discusses the role of MCPs, the challenges of discoverability, and the future of content delivery in an agent-first web. They also dig into real-world examples, like how an agent…

Podcast

Modern Web

Modern Web · Tech & Science · English

The modern web is changing fast. Front-end frameworks evolve quickly, standards are emerging and old ones are fading out of favor. There are a lot of things to learn, but knowing the right thing is more critical than learning them all. Modern Web Podcast is an interview-style show where we learn…

More from Modern Web All episodes →

16 Sep 2025 · 50 min
I’m Sorry, But Your CSS Is Terrible
Rob Ocel and Danny Thompson sit down with Andy Bell to treat CSS as a craft, not a chore. Andy explains why he mentors the browser instead of micromanaging it, how progressive enhancement keeps products resilient, and which modern features deserve attention right now, including has, anchor positioning, and clamp. The conversation gets practical on grid versus flexbox, why grid is often simpler than people think, and how ecosystems and tooling skew usage. They unpack the real reasons Tailwind spread across teams, where it helps with speed and onboarding, and why core CSS skills plus a clear…
11 Sep 2025 · 42 min
Software Developers Spill the Beans on Conversational AI
In this episode of the Modern Web Podcast, Rob Ocel and Danny Thompson are joined by Rishab Kumar, Staff Developer Evangelist at Twilio, to explore the evolving landscape of voice and AI interactions. They discuss the rise of conversational AI, how voice interfaces are becoming the natural medium for human-computer interaction, and the tools and best practices for integrating AI into real-world applications. Rishab shares insights from Twilio on building voice-enabled AI experiences, tackling challenges like latency and prompt design, and how AI is shaping the future of productivity and…
2 Sep 2025 · 42 min
The Biggest Mistakes Devs Make in Accessibility & SEO
In this episode, Rob Ocel and Danny Thompson enjoy a conversation with Kilian Valkhof, founder of Polypane, a browser built for developers who care deeply about their craft. The discussion explores the shifting landscape of online developer communities as conversations migrate from Twitter to Blue Sky, Mastodon, Discord, and local meetups. Kilian shares how this decentralization has shaped advocacy around accessibility, performance, and front-end principles, while Rob and Danny reflect on what developers lose and gain when there’s no longer a single central hub. They also dig into guiding…
25 Aug 2025 · 42 min
Sentry Has New AI Tools for Monitoring and Developer Workflows
This episode of the Modern Web Podcast features Cody De Arkland, Head of Developer Experience at Sentry, in conversation with hosts Rob Ocel and Danny Thompson. They explore how Sentry has embraced a culture of experimentation with AI, from grassroots innovation in Slack channels to leadership setting the tone for rapid adoption. Cody shares insights into Sentry’s new AI monitoring tools, including MCP support and agent tracing, which give developers visibility into token usage, tool calls, and debugging flows. The discussion also touches on how AI is reshaping developer workflows, the…
13 Aug 2025 · 36 min
How Elasticsearch Improves Search Relevance, Log Parsing, Production Systems, + More!
In this episode of the Modern Web Podcast, Rob Ocel and Danny Thompson talk with Philipp Krenn, Head of Developer Advocacy at Elastic, about how Elasticsearch has evolved from a search engine into a foundation for observability, security, and AI-powered systems. Philipp explains how Elastic approaches information retrieval beyond just vector search, using tools like LLMs for smarter querying, log parsing, and context-aware data access. They also discuss how Elastic balances innovation with stability through regular releases and a focus on long-term reliability. For teams building with AI,…
3 Jul 2025 · 36 min
Why Prompt Engineering Skills Matter More than Your AI Model with Melkey Dev
In this episode of Modern Web, Danny Thompson chats with MelkeyDev, a Machine Learning Infrastructure Engineer at Twitch, about AI’s real-world applications, developer productivity, and the future of careers in Go. They cover everything from the rise of tiny AI-driven teams competing with large enterprises to how system prompts may matter more than model choice. Melkey shares his thoughts on cost-effective LLMs, production pitfalls, and the cognitive downsides of over-relying on AI. The conversation also explores backend development with Go, what makes it great for fast-moving teams, and how…
1 Jul 2025 · 39 min
What is Agent Experience (AX)? + Scalable AI Agent Orchestration
In this episode of the Modern Web Podcast, hosts Rob Ocel and Danny Thompson sit down with Andre Landgraf, Senior Developer Advocate at Neon (now part of Databricks), to explore the evolving role of AI agents in developer workflows. They discuss how more Neon databases are being spun up by agents than humans, what that means for developer and agent experience (DX vs AX), and how tools like MCP and step functions are enabling scalable agent orchestration. The conversation also touches on agent security concerns, real-time vs. async UX, and how developers can build resilient, human-in-the-loop…
23 Jun 2025 · 40 min
The State of Authentication: The Future is BUNDLED!
On this episode of the Modern Web Podcast, Rob Ocel and Danny Thompson talk with Brian Morrison, Senior Developer Educator at Clerk. They cover the state of authentication today, what makes Clerk stand out for small teams and indie builders, and how thoughtful developer experience design can make or break adoption.Brian shares why bundling tools like auth, billing, and user management is becoming more common, how Clerk handles real-world concerns like bot protection and social login, and why starting with a great developer experience matters more than ever.The conversation also explores the…
12 Jun 2025 · 50 min
How MCP is Changing AI App Building
On this episode of the Modern Web Podcast, hosts Rob Ocel, Danny Thompson, and Adam Rackis are joined by Tejas Kumar, host of The Contagious Code podcast, author of Fluent React , and Developer Relations Engineer for Generative AI at DataStax. They unpack the current wave of AI announcements from Google I/O and Microsoft Build, and zoom in on the significance of MCP (Model Context Protocol) as a foundational shift in how AI-powered apps will be built and used. Tejas breaks down what MCP is, why it's catching on across the industry, and how it could become the HTTP of AI apps. The group…
4 Jun 2025 · 47 min
Building AI Agents That Build AI Agents: Inside Chai.new
In this episode of the Modern Web Podcast, Rob Ocel, Danny Thompson, and Adam Rackis sit down with Ahmad Awais, CEO and founder of LangBase, to talk about agents, context, and the future of AI-assisted software development. Ahmad shares the origin story of Chai.new, an agent that builds agents, and why he believes context, not code, is the true value layer in the AI era. The group unpacks how "vibe coding" is reshaping who can build software, why Chai isn’t just another AI assistant, and how agents might evolve into personalized, production-grade tools for everyone, technical or not. Plus:…

Take it with you

The Melo app keeps playing with the screen off, works in the car and on your watch, wakes you to your station, and browses the whole catalogue offline. Free, no ads, no account.