Episode notes
An old friend is posting about how well his investments are doing - and he's offering you the chance to get involved too. Would you know what to do? In this final episode of the series, the Scam Secrets team unpick a fraud which ripped through a group of close mates. One by one, their Instagram accounts were infiltrated as, believing they were chatting to a friend, they handed over their login details, hoping to join a crypto investment scheme. But that gave the criminals all they needed to take over the account and use it as a platform to try the same trick on all their followers. It's a…
Podcast
Scam Secrets
BBC Radio 4 · True Crime · English
It might look like a perfectly ordinary message. It could come from someone you thought you trusted. Or it could be a phone call that catches you off guard. Whatever the method, the goal is the same. They want your money. But if you know their secrets, you can spot the red flags before it is too la
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3 Sep 2026 · 29 min
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Your relative is in the grip of a scam. You can see it - but they can't. Would you know what to do? It's a situation you never want to find yourself in. And if you do, it can be hard knowing where to turn and how to help. This episode is inspired by the emails we've received from people whose friends and relatives are being scammed. With the help of two experts who deal with this question every day - one from a bank, the other from the police - Shari, Lis and Alex set out to offer listeners a 'toolkit' of things to do in this horrible scenario. They cover how to contact a victim's bank, tips…
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Do you scan QR codes? Since Covid, they've become embedded in many aspects of our lives. But perhaps we're a bit too trusting of them. On this episode, Shari Vahl, Dr Lis Carter and Alex Wood hear how criminals are finding different ways to exploit those little black and white squares. Two Scam Secrets listeners give their experience - Les, who scanned a QR code while trying to pay for parking on a trip to the coast - and Keith, who used a QR scanner app he'd downloaded to try to buy a classic car book. Both of them ended up with criminals taking money from their bank accounts in monthly…
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Inside Report Fraud
What really happens when you report a scam? In this special episode, Shari takes a trip behind the scenes at the fraud reporting service for England, Wales and Northern Ireland. For years, this was called Action Fraud - and victims often complained about the way they were dealt with when they tried to report what had happened to them. Since the start of the year, there's been a new system in place. It's called Report Fraud, and the people in charge say it's a totally different operation. So we went to check it out. With total losses from fraud estimated at well over a billion pounds last…
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13 Aug 2026 · 29 min
The Customer Complaints Scam
Have you ever been desperately trying to contact a company to complain about shoddy service? Or needed to cut through the automated responses and speak to a human who can help? Most of us have - and the criminals have latched onto it. Scam Secrets takes a journey into the world of customer service scams. Criminals pose on social media as respected brands, going out of their way to help. They'll even offer a refund - but the money only goes in one direction. Shari, Lis and Alex grab their red flags and hear from a listener whose attempts to complain about a parcel delivery led her right into…
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6 Aug 2026 · 28 min
How To Spot A Deepfake
Scam Secrets is back with a close look at deepfakes. Lots of the stories we hear involve victims being lured into scams by fake videos or photos of trusted people. Shari Vahl, Dr Lis Carter and Alex Wood hear what happened when a listener confronted the man stealing from her mother during a live video call where he was pretending to be her lover. YouTube scam-baiter Jim Browning joins the programme to talk about the techniques he uses to unmask criminals hiding behind deepfakes - and give a scary glimpse into the future. Remember you can email the show at [email protected] PRESENTER:…
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28 May 2026 · 28 min
The Knock at the Door
A roofer's at your door - they've spotted a couple of loose tiles and they can fix them straight away. It's only a quick job. Would you know what to do? Almost all of the scams we've dissected so far have been done remotely - on the phone, by text or online. But what if the criminal is standing right in front of you - perhaps even inside your home? That's what the Scam Secrets team are looking at in this episode. Because while criminals have embraced the digital world and AI, they'll still steal from you face to face too - and many of the techniques are the same. We hear from Jane, who got…
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21 May 2026 · 29 min
The Trial Shift Scam
A group of young jobseekers are gathered outside a dental surgery in West London, nervously waiting for a trial shift for the job they've just applied for. But as time ticks on, they realise there is no shift. In fact there is no job. But it gets much worse - their identities have all been stolen. Shari Vahl and the Scam Secrets team hear from one of those people, Joe. For him, the real impact of what the criminals had done only hit home several months later. What started as a plausible looking job posting on a big recruitment site, from a business that checked out, ended with him trying to…
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14 May 2026 · 28 min
The Customer Service Returns Scam
If you buy from a website that turns out to be fake and run by criminals, your first thought is probably about the money you've parted with. But that's not all they're after. Because you're also handing over personal data that can be far more lucrative than whatever you paid for the rubbish clothes that you're left with. In this episode, Shari Vahl, Dr Lis Carter and Alex Wood revisit the Great Knitted Cardigan Scam to find out what happens to the information victims enter into these sites. Email address, phone number, bank details...Shari calls it identity bingo. She's uncovered an…
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7 May 2026 · 28 min
The Podcast Scam
You've been invited onto a well-known podcast (not this one). They'll even pay you to take part. Would you know what to do? Shari Vahl, Alex Wood and Dr Lis Carter unravel an elaborate scam that's aimed at people and organisations with a big social following. They hear from a dog groomer who was tricked into handing over her Facebook account by an extremely convincing-sounding invitation to appear on a US podcast. The same trick has been used on other charities and influencers and it's made even harder to spot because the podcast does exist. So how are you supposed to check? And crucially,…
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30 Apr 2026 · 28 min
The Booking.com Scam
You've booked a holiday and the hotel gets in touch to ask for a payment to confirm your booking. They know your name and they've got all the details of your reservation. Would you know what to do? In this episode, people using booking.com are targeted by a hard-to-spot scam where official-looking messages arrive, asking for payment. Needless to say, that payment doesn't go to the hotel. But how do the criminals do it? And what chance do you have of spotting it? Shari Vahl, Dr Lis Carter and Alex Wood find out, with the help of cyber crime expert Rafe Pilling. Remember you can contact the…
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