the Ratchet Effect

More from The Agentic AI Podcast All episodes →

1. 

   S2 · E6 · 14 May 2026 · 9 min

   AI is transforming the accounting industry

   "Just ask Dave send him a text" This podcast episode explores how AI is transforming the accounting industry by reducing repetitive admin work like data entry, compliance checks, audit preparation, and reporting. The discussion highlights how accountants spend a large portion of their time on manual tasks and how AI helps automate those workflows, improving speed, accuracy, and efficiency. The episode explains how AI supports financial analysis by identifying trends, anomalies, and pred...

2. 

   S2 · E5 · 15 Mar 2026 · 7 min

   IQ Leads

   "Just ask Dave send him a text" Around 70 percent of the buying process happens before a customer speaks with a sales rep. Businesses research solutions online first. They read articles, compare vendors, and review pricing. IQ Leads focuses on those research signals. The platform tracks digital behaviour such as website visits, search activity, and content engagement. When a company shows strong research activity, the system flags the organisation as a high interest lead. This approach change...

3. 

   S2 · E4 · 31 Jan 2026 · 5 min

   AI Agent with Memory

   "Just ask Dave send him a text" This episode explores one of the most important shifts happening in artificial intelligence right now: the move from AI systems we talk to toward autonomous AI agents that actually do work. Using a small open-source project (formerly known as Clawd.bot) as the lens, the discussion unpacks why long-term memory, proactive behaviour, and task execution mark a fundamental break from traditional chatbots. Unlike typical AI tools that respond and forget, this new cla...

4. 

   S2 · E3 · 23 Jan 2026 · 6 min

   AI Vibes Syndrome

   "Just ask Dave send him a text" This episode of the AI Voice Bot Podcast takes aim at a big, uncomfortable truth: companies are pouring billions into AI but often have no idea whether it’s actually delivering value. The core argument is simple and blunt — AI should be measured like labour, not magic. Businesses would never hire a sales team without tracking cost per sale, conversion rates, or ROI, yet many deploy AI systems and judge success on vanity metrics like conversation volume or “enga...

5. 

   S2 · E3 · 19 Jan 2026 · 6 min

   How AI Predicts Customer Churn Before It Happens

   "Just ask Dave send him a text" Most businesses don’t realise a customer is leaving until months after the early warning signs have already started. The podcast dives into how AI voice bots completely flip that script by detecting subtle behavioural shifts long before churn shows up on any report. AI essentially acts like emotional intelligence at scale. It hears the things humans miss — shorter conversations, tone changes, hesitation, longer pauses, and even complete silence. And silence is ...

6. 

   S1 · E73 · 18 Dec 2025 · 6 min

   The hard truth

   "Just ask Dave send him a text" Most AI voice bot projects don’t fail because the tech is bad — they fail because people are ignored. This episode breaks down why 72% of AI implementations collapse, even when the technology works perfectly. The real killer is human psychology: fear of job loss, lack of trust, and being excluded from decisions. Employees don’t usually revolt loudly — they resist quietly, through workarounds, avoidance, and gaming the system. The companies that win do three thi...

7. 

   S1 · E70 · 7 Dec 2025 · 6 min

   The Rise of the Micro-Bot Model

   "Just ask Dave send him a text" This episode dives into the major shift happening in AI: moving away from giant, do-everything systems and towards networks of small, specialised micro-bots. Dave explains how this new architecture mirrors how effective organisations actually work — no single “employee” does every job, and AI shouldn’t either. Specialised bots dramatically boost accuracy, reduce errors, and can be deployed in stages. A business can roll out a booking bot one day, add a receptio...

8. 

   S1 · E69 · 3 Dec 2025 · 5 min

   flu-season

   "Just ask Dave send him a text" An healthcare provider proved that automation doesn’t have to kill the human touch. By deploying an outbound AI voice bot, they booked 50,000 flu shot appointments in 30 days, cut long wait times, and increased patient satisfaction by 25%. The big breakthrough wasn’t just the technology it was the persona. The first version of the bot was efficient but too formal. When they redesigned it to sound like a warm, caring nurse, engagement jumped 10% overnight. Patie...

9. 

   S1 · E68 · 23 Nov 2025 · 6 min

   Cloud vs On-Premise for AI

   "Just ask Dave send him a text" This episode exposes the uncomfortable truth: 90% of companies choose their AI infrastructure based on habit, not strategy — and it’s costing them millions. The presenters unpack why both cloud and on-premise AI deployments are riddled with hidden risks and invisible costs. Cloud AI is often launched without proper security controls, leading to major vulnerabilities, foreign data processing, and long-term cost blowouts. Some organisations see their cloud bills ...

10. 

    S1 · E67 · 12 Nov 2025 · 7 min

    “The Path to Buying an AI Bot,”

    "Just ask Dave send him a text" In this episode, Dave breaks down the five stages of AI adoption — from thinking about it to full optimisation. Most businesses are still at the starting line — 65% are stuck in the “thinking” phase — while others fall into the “off-the-shelf trap”, buying generic bots that only do part of the job. Dave explains why custom-built bots powered by ib2 deliver ROI in 60–90 days, not 18 months. He also warns that 82% of companies don’t know where their AI data is st...