Podcast · Business

The Business Fix

by Josh Troche and Chrissy Myers · English · Business

Tune in to The Business Fix, the podcast where CEO vision meets on-the-ground operations. Join Chrissy Myers, HR expert and CEO, and Josh Troche, marketing and operations guru, as they tackle the challenges facing small and medium-sized businesses today. Each episode, Chrissy and Josh dissect a com

New episodes: Weekly
Typical length: 47 min
Latest: 14 Oct 2026
Language: English

Latest episode

14 Oct 2026 · 49 minNew

When Business Goes Sideways: How Leaders Handle Disruption

Send us Fan Mail What happens when the disruption you prepared for isn’t the disruption that actually shows up? Every business eventually gets hit with something unexpected. A major client leaves. A key employee quits. A vendor fails. Software goes down. Leadership changes. Or something lands on your desk that was nowhere on your business bingo card. In this episode of **The Business Fix**, Chrissy and Josh talk about how small business owners and managers can lead through disruption withou...

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Earlier episodes 29 most recent

E76 · 7 Oct 2026 · 50 min
The Hidden Cost of Undefined Roles: Why “Everyone Wears Many Hats” Hurts Your Business
Send us Fan Mail “Everyone wears a lot of hats around here.” That might sound like teamwork. In a growing small business, it can also be the beginning of role chaos. In this episode of The Business Fix, Chrissy and Josh break down what happens when employees don’t clearly understand what they own, where their authority begins and ends, or what successful performance actually looks like. While flexibility is essential in a small business, flexibility without structure can quickly turn your bes...
E75 · 30 Sep 2026 · 46 min
Conflict Is a Team Sport: How Healthy Disagreement Builds Better Teams
Send us Fan Mail Is conflict really bad for your business? Chrissy and Josh challenge the idea that healthy teams should avoid disagreement. In this episode of The Business Fix, they explain why conflict can actually be a sign that employees care about the business and its outcomes. They discuss artificial harmony, psychological safety, difficult conversations, and why avoiding conflict can create bigger problems behind the scenes. You’ll learn the Three F’s of Healthy Conflict: Friction, Foc...
E74 · 23 Sep 2026 · 52 min
Why Accountability Feels Like Micromanagement and How to Fix It
Send us Fan Mail Why does accountability sometimes feel like micromanagement? In this episode of The Business Fix, Chrissy and Josh explore how leaders can hold employees accountable without hovering over every decision, email, and task. They break down the difference between accountability, trust, and micromanagement and introduce a simple framework: Standards, Support, and Space. Learn how clear expectations, the right support, and room to work can help employees build confidence, take owne...
E73 · 16 Sep 2026 · 43 min
Curiosity Is a Leadership Skill, Not a Personality Trait
Send us Fan Mail Great leaders do not need to know everything. They need to ask better questions. In Episode 73 of The Business Fix, Chrissy and Josh explore how curiosity can make you a better leader, reduce catastrophizing, improve communication, and create a workplace where employees feel safe bringing problems forward. They break down the three Rs: Regulate, Reflect, Respond, and explain how leaders can replace fear and control with curiosity, clarity, and better problem solving. You will...
E72 · 9 Sep 2026 · 46 min
The ROI You Can't See: Why Investing in Employees Pays Off #Leadership #SmallBusiness
Send us Fan Mail What if your investment in employees is paying off, but you’re looking in the wrong place for the ROI? In Episode 72 of The Business Fix Podcast, Chrissy and Josh explore the invisible ROI of employee development, leadership training, retention, and company culture. They explain how investing in your people can reduce turnover, prevent costly mistakes, improve management, and build a team that can operate without constant owner intervention. They also discuss the three Cs of ...
9 Sep 2026 · 3 min
Is Your Business Running You? | The Business Fix Podcast
Send us Fan Mail Are you running your business, or is your business running you? If your days are filled with putting out fires, chasing down updates, avoiding uncomfortable feedback, and constantly stepping in to keep things moving, you may be paying what we call the invisible tax of scaling. Welcome to The Business Fix, where Chrissy Myers and Josh Troche tackle the people, leadership, culture, systems, marketing, and operational challenges that keep business owners and managers stuck in ...
E71 · 2 Sep 2026 · 54 min
The Emotional Intelligence Gap: Is Your Leadership Hurting Your Business?
Send us Fan Mail Is your emotional intelligence helping your business, or quietly hurting it? In this episode of The Business Fix, Chrissy and Josh explore what happens when a leader's mood becomes the operating system for the business. They discuss how emotional reactivity can damage trust, psychological safety, employee retention, communication, and team performance. You'll learn why emotional intelligence is not about hiding your emotions, why passion and reactivity are not the same thing,...
E70 · 26 Aug 2026 · 45 min
The PIP Playbook: How to Make Performance Plans a Tool, Not a Weapon
Send us Fan Mail Performance Improvement Plans have a reputation problem. For many employees, a PIP feels less like an opportunity to improve and more like a countdown to termination. In this episode of The Business Fix, Chrissy and Josh explore how business owners and managers can use PIPs as a genuine tool for employee growth, accountability, and better workplace culture. What You'll Learn Why PIPs have become toxicWhen to coach, correct, or cutWhen a PIP is actually appropriateThe diffe...
E69 · 19 Aug 2026 · 48 min
Nobody Wants to Work? Your Leadership Might Be the Problem
Send us Fan Mail Why is it so hard to find and keep good employees? And is “nobody wants to work anymore” actually the wrong diagnosis? In this episode of The Business Fix, Chrissy and Josh challenge the way business owners and managers think about today’s hiring and retention challenges. They explore what employees really want and how leadership, company culture, compensation, communication, and the employee experience can determine whether great people choose to join your business and stay....
E68 · 12 Aug 2026 · 52 min
Transparency Isn't Telling Everyone Everything: Leadership Without the Trauma Dump
Send us Fan Mail How transparent should leaders really be? Many business owners hear that transparency builds trust but what happens when honesty turns into emotional dumping? In this episode of The Business Fix, Chrissy and Josh tackle one of the biggest leadership mistakes they see on LinkedIn and inside growing businesses: leaders confusing vulnerability with unloading their anxiety onto their teams. You'll learn why your employees deserve honesty but not custody of your stress. Together, ...
E67 · 5 Aug 2026 · 52 min
The Policy Paradox: Why More Rules Create Worse Leaders
Send us Fan Mail Most businesses don't have a policy problem, they have a leadership problem. In this episode of The Business Fix, Chrissy and Josh tackle one of the biggest mistakes business owners and managers make: creating new policies every time an employee makes a bad decision. How many "Josh Policies" exist in your business? You know the ones... a single employee breaks a rule, and suddenly everyone has to live with another page in the employee handbook. The result? Massive policy manu...
E66 · 29 Jul 2026 · 48 min
The Frontline Filter: Your Job Posting Dictates the Talent You Get
Send us Fan Mail Your hiring problem may not be the labor market, it might be your job posting. In this episode of The Business Fix, Chrissy and Josh tackle one of the most overlooked leadership tools in business: the job description. If you've ever complained that "no one wants to work anymore," this conversation might challenge that assumption. From cliché-filled postings that promise a "fast-paced environment" to unrealistic "rockstar ninja" wish lists, they break down why generic job ads ...
E65 · 22 Jul 2026 · 51 min
Stop Assuming, Start Training: Why Employees Aren't Mind Readers
Send us Fan Mail How many times have you looked at an employee and thought, "They should know how to do this by now"? The truth is, most employee mistakes aren't caused by a lack of common sense, they're caused by a lack of intentional training. In this episode of The Business Fix, Chrissy and Josh dive into one of the biggest leadership mistakes business owners and managers make: assuming employees know what hasn't been clearly taught. Through real-life stories, practical examples, and a hea...
E64 · 15 Jul 2026 · 43 min
Is It a Mistake or a Pattern? How Great Leaders Know the Difference
Send us Fan Mail When does an employee mistake become a pattern, and how can leaders tell the difference? In this episode of The Business Fix, Chrissy and Josh explore why business owners and managers often overreact to isolated mistakes while overlooking patterns that signal bigger problems. You’ll learn the Three C’s of better leadership decisions: Curiosity, Context, and Conclusion. Discover how negativity bias affects decision-making, why jumping to conclusions can damage psychological ...
E63 · 8 Jul 2026 · 43 min
Emotions vs. Data: Are Your Leadership Decisions Hurting Your Business?
Send us Fan Mail What happens when empathy collides with accountability? In this episode of The Business Fix, Chrissy and Josh tackle one of the most challenging leadership debates every business owner and manager faces: Should decisions be driven by emotions or by data? From promotions and performance management to coaching and terminations, leaders often find themselves making decisions based on personal relationships, comfort, and feelings rather than objective evidence. The result? Incons...
E62 · 1 Jul 2026 · 48 min
The Culture Audit: Are You Leading with Clarity or Just Being Nice?
Send us Fan Mail Most leaders don't realize they're doing it. They think they're being supportive, approachable, and understanding. But what if your desire to be the "nice leader" is actually creating confusion, inconsistency, gossip, and a lack of accountability across your team? In this episode of The Business Fix, Chrissy and Josh revisit one of their most popular topics, the Nice Leader Trap and take it a step further with a practical culture audit designed to help business owners and man...
E61 · 24 Jun 2026 · 42 min
Stop Babysitting Your Team: Build Process, Not Superheroes
Send us Fan Mail What happens when your business depends on one exhausted “hero” to save the day every single time? In this episode of The Business Fix, Chrissy and Josh tackle one of the biggest hidden problems in small business leadership: hero culture. If your company only works when a specific employee or YOU constantly jump in to fix problems, your business may be running on dependency instead of systems. They break down why founders and managers get addicted to being the “fixer,” how le...
E59 · 17 Jun 2026 · 46 min
The Sweaty 10-Minute Conversation Every Leader Needs to Master
Send us Fan Mail Most leaders don’t fail because they avoid hard work, they fail because they avoid hard conversations. In this episode of The Business Fix, Chrissy and Josh break down the “Sweaty Ten-Minute Conversation”, the short but uncomfortable discussion that can prevent massive culture problems, performance breakdowns, and legal headaches inside your business. From separating behavior from identity to avoiding the “nice leader” trap, this episode is a masterclass in leadership communi...
E59 · 10 Jun 2026 · 47 min
Managing the Brilliant Jerk Without Letting Them Wreck Your Culture
Send us Fan Mail Every business owner or manager has met this person: the high performer who delivers big results, closes the deal, writes the code, owns the relationship, or keeps the operation moving…but leaves emotional wreckage everywhere they go. In this episode of The Business Fix, Chrissy and Josh tackle one of the hardest leadership problems in small and mid-sized businesses: the brilliant jerk. You know the type. They hit the numbers, but they make people miserable. They protect thei...
E58 · 3 Jun 2026 · 55 min
When Crisis Hits: How Leaders Stop the Bleeding Without Making It Worse
Send us Fan Mail A crisis will show you exactly what your business culture, systems, and leadership are made of. Fun, right? In this episode of The Business Fix, Chrissy and Josh break down how small business owners, CEOs, and managers should respond when things go sideways whether it is an operational failure, a PR problem, a key employee leaving, a legal threat, a broken brand promise, or the kind of internal panic that makes everyone quietly update their LinkedIn profile. Chrissy shares th...
E57 · 27 May 2026 · 47 min
Why Great Leaders Listen Before They Lead
Send us Fan Mail Business owners and managers are right a lot. That is usually a strength… until the moment they are wrong and refuse to hear the other side. In this episode of The Business Fix, Chrissy and Josh dig into one of the most underrated leadership skills in business: intentional listening. Not the “I’m waiting for my turn to talk” kind of listening. Not the “let me reload my rebuttal while you’re still speaking” kind either. Real listening is the kind that helps leaders uncover hid...
S1 · E56 · 20 May 2026 · 44 min
Trust Isn’t Blind Faith: How Leaders Build It Without Getting Burned
Send us Fan Mail Trust is one of the most important ingredients in a healthy business but let’s be honest, a lot of leaders confuse trust with “I hope this works out and nobody lights anything on fire.” In this episode of The Business Fix, Chrissy and Josh dig into the difference between real trust and blind faith in business leadership. From motorcycles and distracted drivers to brilliant jerks, vendor relationships, missed deadlines, and random audits, this conversation breaks down what tru...
S1 · E55 · 13 May 2026 · 46 min
Innovation Without Breaking Your Business
Send us Fan Mail Everybody wants to be innovative until the “great new idea” breaks the workflow, overwhelms the team, tanks productivity, or becomes one more shiny object nobody asked for. In this episode of The Business Fix, Chrissy and Josh take innovation back to basics. Instead of chasing every AI tool, trend, or “million-dollar idea,” they talk about how small and midsize business owners can innovate in ways that actually improve the business. Chrissy breaks down the three F’s of practi...
S1 · E54 · 6 May 2026 · 48 min
Why Your Hybrid Work Model Is Failing (And How to Fix It Fast)
Send us Fan Mail Hybrid work isn’t broken… your leadership systems might be. In this episode of The Business Fix, Josh and Chrissy tackle one of the most misunderstood challenges in modern business: the hybrid work model. While many companies blame remote employees for lack of productivity, the reality is far different and far more fixable. If you’ve ever thought: “My team just isn’t working unless I can see them”“Remote employees are harder to manage”“We need everyone back in the office to p...
S1 · E53 · 29 Apr 2026 · 48 min
The Competition Paradox: When Winning Hurts Your Team
Send us Fan Mail Is competition helping your team grow or quietly tearing it apart? In this episode of The Business Fix, Josh and Chrissy tackle The Competition Paradox, the delicate balance between driving performance and maintaining a healthy, collaborative culture. Because here’s the truth: competition isn’t the problem… misaligned competition is. They break down why so many businesses unintentionally create toxic environments where employees compete against each other instead of winning t...
E52 · 22 Apr 2026 · 52 min
Coach, Correct, or Cut? The Leadership Decision You're Avoiding
Send us Fan Mail Are you holding onto employees too long… or letting them go too quickly? In this episode of The Business Fix, Chrissy and Josh break down one of the toughest decisions every business owner and manager faces: when to coach, when to correct, and when it’s time to cut someone loose. Using real-world leadership insights (and a few hilarious sports analogies), they unpack how to identify whether an employee has a skill gap, behavior gap, or will gap and why getting this wrong can ...
S1 · E51 · 15 Apr 2026 · 46 min
Psychological Safety Isn’t Coddling: It’s Your Biggest Performance Advantage
Send us Fan Mail If you think psychological safety is “soft,” “coddling,” or just another HR buzzword… this episode will challenge everything you believe about leadership. In this episode of The Business Fix, Josh and Chrissy break down why psychological safety isn’t about making employees comfortable, it's about making it safe to tell the truth. And if your team can’t tell you the truth, your business is already at risk. They unpack how old-school leadership styles like “suck it up” or leadi...
S1 · E50 · 8 Apr 2026 · 41 min
50 Episodes Later: How The Business Fix Started and Where We’re Headed
Send us Fan Mail In this special 50th episode of The Business Fix, Chrissy and Josh celebrate a huge milestone with you: one year and fifty episodes of real, practical conversations for business owners and leaders. This episode is part reflection, part origin story, and part look ahead. Chrissy and Josh share how the podcast started in a surprisingly organic way, why their very different leadership backgrounds make the show work, and what they’ve learned after a year of talking through cultur...
S1 · E49 · 1 Apr 2026 · 45 min
Why Employees Ignore Your Mission Statement
Send us Fan Mail Most mission statements sound great in the boardroom and die a slow death in the break room. In this episode of The Business Fix, Chrissy and Josh break down why employees don’t buy into most mission statements or core values and why so many of them end up as nothing more than corporate wallpaper. They unpack the real reasons mission statements fail, how leadership behavior destroys credibility, and why employees care a whole lot more about what leaders do than what’s printed...

About The Business Fix

The Business Fix is a English business podcast from Josh Troche and Chrissy Myers. Melo plays each episode straight from the publisher's own feed — no ads added, no account needed — and remembers where you stopped, in this browser only.

Publisher: Josh Troche and Chrissy Myers
Language: English
Category: Business
New episodes: Weekly
Typical length: 47 min
Latest episode: 14 Oct 2026
Feed: RSS — paste into any podcast app
Apple Podcasts: podcasts.apple.com/podcast/id1808408730

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