14 Oct 2026 · 29 minNew
#260 What is ISO 9004? Guidance For Quality Management Systems
Putting work into Quality Management doesn't stop once you achieve ISO 9001. Continual Improvement is at the heart of every ISO Standard, but sometimes it's hard to know what good looks like beyond certification. This is where Guidance Standards can lend a hand. ISO 9004 provides guidance for Quality Management Systems, and though its current iteration was published in 2018, its advice is more aligned with the 2026 version of ISO 9001 than the previous 2015 edition. In this episode, Ian Battersby dives into the purpose of ISO 9004, its applicability to the new 2026 version of ISO 9001 and…






