Episode notes
Episode summary: What's happening to trust at work? Employee engagement has been falling since 2022, yet the latest Edelman Trust Barometer suggests most employees still trust their employer. So how can both be true? In this first episode of Track Changes On , Caroline Warnes explores the difference between institutional trust and the psychological contract, and why employees may be spending more mental energy trying to reconcile the organisation they believe they work for with the one they experience every day. In this episode - Why one Instagram Reel sparked an unexpected conversation…
Podcast
Track Changes On Podcast
Caroline Warnes · Business · English
Musings on the future of work, corporate accountability and burnout from an office escapee who thinks we can and should expect better www.trackchangeson.com
More from Track Changes On Podcast All episodes →
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2 Sep 2026 · 16 min
When Looking Busy Becomes the Job
Episode summary: When looking busy becomes the job Do you ever feel like corporate work is sometimes one big performance? Being visible, staying online, attending meetings and keeping that little Teams dot green can all become evidence that you are working. Some jobs genuinely require presence and activity. But for knowledge workers hired for their expertise, judgement or creative thinking, visible activity can be a poor measure of the value they produce. In this episode of Track Changes On, Caroline Warnes explores the difference between a performance culture and a performative culture, and…
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26 Aug 2026 · 16 min
When Did Companies Stop Valuing Our Time?
Episode summary: When did companies stop valuing our time? Time is the one resource we can't replace. Yet at work, we have become remarkably comfortable with the idea that companies can ask for more of it without paying for it. Unpaid overtime, expanding workloads after workforce cuts and increasingly drawn-out recruitment processes all rely on a similar assumption: when the cost of someone's time sits with the individual rather than the company, that time can start to look free. In this episode of Track Changes On, Caroline Warnes explores how becoming a parent and then a business owner…
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19 Aug 2026 · 14 min
Are Companies Cutting the Expertise They’ll Need Later?
Episode summary: AI needs specialists. So what happens if we stop creating them? Generative AI is already changing the economics of specialist work. Organisations are looking at where AI can reduce their reliance on writers, designers, developers and other people with deep expertise. In the short term, the productivity argument can make sense. But what happens over the longer term if fewer people can make a living developing specialist skills? In this episode of Track Changes On, Caroline Warnes looks beyond the immediate impact of AI on jobs to ask what happens to human expertise five, ten…
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12 Aug 2026 · 12 min
What Happens When AI Makes Everyone a Specialist?
Episode summary: AI, specialists and the empathy gap Generative AI has changed the way we work, but it has not changed work equally. For generalists, AI has opened up new possibilities, making it easier to write, design, analyse and create. For many specialists, the experience has been very different. Their life's work, often developed over decades, has become part of the knowledge that powers these systems. In this episode of Track Changes On , Caroline Warnes explores the empathy gap emerging between specialists and generalists in the age of AI. Drawing on her own journey as a lifelong…
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5 Aug 2026 · 16 min
The Case for Empathy in Corporate Leadership
Episode summary: When did workplace empathy become a deadly sin? Empathy has become an unexpected target in leadership circles. A growing number of books and commentators argue that it makes leaders weak, clouds judgement and prevents organisations from making difficult decisions. But what if that argument is based on a misunderstanding of what empathy actually is? In this episode of Track Changes On , Caroline Warnes explores why empathy is not the opposite of decisive leadership, but one of the foundations of good judgement. She examines the growing backlash against empathy, what history…
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