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Episode 61 · With Great Power

Unconventional lessons in customer experience

11 Nov 2025 · 24 min

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Episode notes

Utibe Bassey explains the importance of organizational culture – and how a revelation at a Wendy’s restaurant formed her personal philosophy.

Podcast

With Great Power

GridX and Latitude Studios · Business · English

The electric grid is one of the most complex machines ever built. And it’s changing faster than ever. ‘With Great Power’ is about the people building the future grid, today. Each episode features stories about the technology, climate, security, and economic shifts that are reshaping utilities and th

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